What our Customers say...
These guys have timely service. The office staff especially Maria and Sanje are very helpful, kind and courteous on the phone. I would recommend them to anyone I know who needs mitigation or mold remediation services. I'll give the staff I have dealt with 10 out of 10. Very professional!
I have unfortunately needed SERVPROs services twice in the last year. The first time was for an electrical fire, the second for water damage from a leaking pipe. They were speedy to take action in remediating all the damage and great to work with. They were available for any questions I had and helped walk me through the entire processs, even parts of it that weren't their portion like advise on dealing with insurance. Hope I don't need their services anytime soon but if anyone else does I would 100% recommend there team!
SERVPRO to the rescue! When our assigned rep showed up at our house after a small kitchen fire we were immediately relieved. Lila, was professional and very knowledgeable of what our next steps were. I will continue to refer others to the company.
SERVPRO of Morristown arrived at my house within a short time after my call; the representative conducted a very thorough assessment of the water-damaged walls and floors, and developed a remediation plan; SERVPRO employees remediated and cleaned entire area; very professional, prompt, polite and ensured that other parts of house kept clean and untouched by work; very happy with service and would recommend.
Excellent service and thorough cleaning! Would definitely recommend!
After having pipes and radiators burst in the office building, SERVPRO of Morristown, came in on three separate occasions to clean up the water damage. Everyone from the scheduling office, the Production Manager Brian, and three different crews was incredibly professional, friendly and knowledgeable. Also, having them deal directly with the insurance company makes for one less worry during an already stressful time. We would not only use them again, but recommend them highly for anyone in need of emergency clean up services.
Thank you very much to all the staff at SERVPRO of Morristown, that have assisted us with our house clean after the water damage. Your staff have been courteous, supportive and understanding through this lengthy process.
Our apartment started to get mold build up in one of the bedrooms. We worked out it was from a leaking balcony upstairs thanks to Jon Lew from SERVPRO of Morristown. The mold area was remediated and the hole in our wall was repaired, making it all look like new. Thank you
"When the plaster ceiling in my books-and-paper-crammed study came down with the flood from the upstairs bathroom, I called SERVPRO because I’d heard such good things about them. They showed up immediately and knew exactly what to do and in what order. That’s when I realized that all the good things I’d heard were understated - every person who has been involved in getting us cleaned up has been outstandingly skilled, knowlegeable, articulate, and hard-working - hour after hour after hour. What a wonderful resource they are when life surprises you with a big mess. Thank you, SERVPRO of Morristown!
Liz Martinez and the others in the office. JonLew, Tyler, Edwin, Ryan, Oz on the job. My heroes."
Source : SERVPRO of Morristown Google Review (10/24/2017)
SERVPRO of Morristown handled everything wonderfully and very promptly from the initial call to the technicians arriving. The technicians were great, knowledgeable and courteous. The team vacuumed and wiped the surfaces clean upon completion. Thank you very much.
After a fire at my house, Brian Williams explained the next steps and brought a sense of calm. He remained on site to put locks on everything and ensured that broken out windows were boarded up. His efforts were excellent! His experience and expertise shined through and I very much appreciated everything he did for me. Without SERVPRO of Morristown’s help, the house would have been so much worse! Thank you.
The best Service I've had in my new home. Everything was properly draped to protect my floors. The work was extremely neat. Job well done.
From start to finish, SERVPRO of Morristown did wonderful work. Due to a bad storm, I had extensive damage to my roof and walls, the team went above and beyond and I am truly grateful!
I wanted to let you know how much I appreciate the work you did on my Morristown property. The end results are very impressive. Thank you.
A buddy of mine had recommended SERVPRO of Morristown. We experienced a fire that left us devastated. Everything was drenched. The walls, flooring, carpet and basement. I’m grateful for your fire damage restoration services, because of your help, we have a fresh start! I will highly recommend the services of SERVPRO of Morristown.
I was delighted with the work your crew did at my home today. The guys were on time, polite, pleasant and worked exceptionally well. Everything was done to a high standard and I am very impressed. I will certainly call you again should the need arise. Thanks guys!
Just wanted to mention the restoration team has completed their work here and I am very pleased with the results. They did great work and were very professional.
I would like to personally thank SERVPRO of Morristown and team for the recent work completed in Cedar Knolls, NJ. What started out to be a relatively straight forward project soon became problematic with its daily challenges, however regular contact and communications with project manager Brian Williams ensured that the job was not only completed, but ahead of schedule!
I recently recommended SERVPRO of Meriden to another company who saw the remodeling work they had done for us. I would not hesitate to recommend them in the future, we are very pleased with SERVPRO of Morristown.
I very rarely offer testimonials unless they are truly warranted. SERVPRO of Morristown and their team of professionals did everything they said they would. I would highly recommend SERVPRO of Morristown and their entire team/process to anyone looking for a mold remediation.
SERVPRO of Morristown did a fantastic job cleaning my home after the Storm & Water damage. SERVPRO of Morristown came in fast and started the cleanup process right away. The team members carefully cleaned and restored the rooms to its true, preloss condition. Thank you very much.
We operate a small family business, when we experienced soot damage we called SERVPRO. The team informed us of the details to clean it up and they moved quickly to get it done. SERVPRO of Morristown came in fast and started the cleanup process right away. Thank you!
Recently, a mold issue was detected that related to a third story plumbing leak which had gone undetected for quite some time. I called SERVPRO of Morristown and they were helpful, professional and efficient. I thought it was going to be a disaster...you guys made our life so much easier.
When time is of the essence, it is good to know your company is sensitive to that. After calling your customer service representative, she acted quickly and dispatched a first responder to our house within 90 minutes of having placed the call. Just wanted to say thank you for the great water damage restoration services at our restaurant!
Thank you very much for all your help and speedy response time. truly appreciate everything you did! Our staff members are very happy with your fire damage restoration services and will definitely call on you again should the need arise!
Very impressed with the work SERVPRO - not only that but the knowledge and support shown by all staff who engaged with me was excellent and appreciated. It wasn’t always a straightforward job but throughout I received sensible and helpful advice. Cheers !
SERVPRO team completed the work quickly and took great effort to make sure everything was done properly. The team went above and beyond to make everything work smoothly. They are very knowledgeable of storm damage and worked well with my homeowners insurance company. I would definitely recommend SERVPRO of Meriden to my neighbors and friends.
SERVPRO did a great job facilitating this process from start to finish. SERVPRO team appears to have done a very good job with my roof. I'm also very grateful that they cleaned out my gutters as I'm unable to reach the 2nd level.
We had a flood enter our business that caused a lot of damage and we hired another company to fix it, but they did not do it right and mold set in! When we realized what had been happening, we called SERVPRO even though originally their quote was higher so that was why we chose the other company. Glad we called in the real pros because they pulled off the impossible task of killing mold and the property opened back up without any more problems, because SERVPRO fixed the damages. Thank you
Our three bedroom unit was flooded in every room due to a burst pipe. Within 1 hour of calling SERVPRO of Morristown they were able to come out, and help repair the water damage. They extracted all the water from our wet carpet, as well as removed our damaged carpets, underlay and joinery. The service provided was very professional, speedy and overall the crew who was dispatched did a fantastic job! I highly recommend the services of SERVPRO of Morristown.
After experiencing a recent flood at our business premises, we realized that it had the potential to have a significant impact on our operations. Thanks to SERVPRO of Morristown, they were onsite within an hour as promised to tackle the flooding damage. We were back in business a few hours later. They fixed our wet carpet damage by extracting all the standing water, and undertaking an immediate wet carpet drying program that was incredibly effective.
We used SERVPRO of Morristown to remove graffiti from the exterior of our building. In addition to our regular cleaning program, we also included some basic carpet cleaning work. They were very efficient in all services provided and established a great project management approach. This made things easier for us to resume business as usual. Any unforeseen aspect of the job, or detail to be handled was managed on our behalf. I would highly recommend SERVPRO of Morristown to other fellow business owners.
I was very happy with the professional way that SERVPRO of Morristown handled my water damage. They were here promptly, did their work quickly and quietly with little interruption to our household routines. Every step was done per our agreed schedule with the final result looking as good as new!
The SERVPRO team really are pros at fire and flood damage restoration. My husband and I were shocked by the amazing transformations from a nightmare disaster to having our beautiful home back in just a couple weeks.
Our fire restoration project went from so horrendously bad with no walls and majorly unlivable walls, floors, and ceiling damage to a fully intact home that is warm and pleasant to live in again! That is a HUGE FEAT after what we went through in this fire. (cont.)
SERVPRO provided extraordinary cleanup services too restoring our home back to livable in a short period of time considering the disaster area our home was because with a fire then also comes flood damage too, and the massive mess is shocking, overwhelming really. To come in and see our home so clean and shiny with walls back to normal was one of the best feelings I’ve ever had. (cont.)
You would be surprised how many emotions one experiences during a traumatic event like a house fire. We lost all our memory photos that were in storage because that area got soaked after being burned, charred with fire damage and soot, and the smoke odor was unbearable! We talked about how much you guys did to fix the biggest problems we have ever seen, in our own house, and we each expressed disbelief at how much you guys got our house back to what we remember it as before the fire. (cont)
You guys really are doing a great job to help people still have a house after something like this happens. I’ve been very impressed throughout the processes, even when we have worried feeling stressed, you guys handled things for us very well, even with the insurance company, thank God.
Keep up the great work SERVPRO of Morristown!
9.8 out of 10 because the staff was polite and helpful throughout the duration of the job. They were prompt and attentive to my concerns, and the crew clearly explained the cleaning and restoration process with knowledge and professionalism. I will use them again for future cleaning and restoration needs and I will recommend SERVPRO of Morristown. I did not give a perfect score because I wrote a check and want the company to keep track of the follow-up.
All the guys were professional. They fixed and cleaned everything up for me. I am thankful my agent recommended SERVPRO of Morristown!
We had a flood enter our business that caused a lot of damage and we hired another company to fix it, but they did not do it right and mold set in! When we realized what had been happening, we called SERVPRO even though originally their quote was higher so that was why we chose the other company. Glad we called in the real pros because they pulled off the impossible task of killing mold and the property opened back up without any more problems, because SERVPRO fixed the damages (cont)
caused by the other restoration company and fully got rid of all the mold once and for all. In the end, it cost us more by not choosing SERVPRO first, so next time, if we ever have another need for this kind of thing, we will call SERVPRO first! They were worth every penny that hiring them first would have saved us.
After we had flooding with the storm, the SERVPRO team was very knowledgeable and were able to clean everything up with a bunch of machines that measured moisture inside walls and floors and more machines that got water out of them. They rebuilt all the areas by removing parts of walls and flooring that needed to be replaced with new wood, etc. When they were done, the house was clean and pretty!
I would like to thank you for the work that SERVPRO of Morristown, NJ has done on a Liberty Mutual loss. We had two prior emergency services that did not satisfy our insured’s urgency to complete the project. The professionalism and compassion that your team has shown our policy holder has truly turned things around on this loss. SERVPRO was able to start the job immediately without having to inconvenience our insured who was very grateful about the work performed at their house.
We have used SERVPRO of Morristown for sometime now and you have been the most responsive, professional and respective emergency service company that I have dealt with. That has made my job easier, which I am truly grateful for. SERVPRO’s understanding and knowledge of the drying process is outstanding and I compliment SERVPRO on all the hard work they do every day.
It has been such a pleasure dealing with you and your team this past week! I am so thankful that I contacted SERVPRO of Morristown, NJ and reached you! From the moment of our first conversation, I felt like my basement flooding crisis was going to be handled by a knowledgeable expert. During that initial conversation, I was in such a state of shock I couldn’t even tell you the square footage of my basement or accurately describe how bad the water damage was.
You gave me a ballpark quote—which I doubled in my head--and you were forthcoming about whether or not my insurance would cover the cost. It was 10 PM and you offered to come then and there to start work on the clean-up. At that point, all I could do was trust your knowledge and expertise and hope for the best. I am very glad that I did!
Your confidence and professionalism, in assessing what needed to be done, immediately put me at ease.
Your team of guys have ALL been so nice, professional, and courteous. They have been respectful to me and toward my home, taking great care moving the fans and dehumidifiers in and out, closing outside doors, etc. And that ballpark figure you initially quoted? You actually came in UNDER that! Now when does that ever happen???
Nowadays, this level of quality service is unfortunately a thing of the past. But my positive experience speaks to your professionalism and integrity.
I would HIGHLY recommend you and your company to anyone experiencing a home crisis. I would be confident in telling them that they are in very good hands and will not be taken advantage of in their desperate situation. Thanks again!